Project & Quality Management


Project quality management is all of the processes and activities needed to determine and achieve project quality.

Project Quality Management

But what does "quality" really mean?

At its most basic level, quality means meeting the needs of customers. This is also known as "fit for use."

I like this simple definition of quality because its focus is where it should be, on the customer. This basic definition also implies that the requirements of the project have been met since the requirements should reflect the customer's needs if collected properly.

Recommended Resource...

Project Quality Management: Why, What and How

As the project manager, there are three key quality management concepts that will help you deliver a high quality project...

  • Customer Satisfaction
  • Prevention over Inspection
  • Continuous Improvement

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